MyHousing tenant account

If you’re a tenant of Tamworth Borough Council, you can easily manage your tenancy online, in real time, using the MyHousing website. This lets you sort out common tasks at any time of the day, to suit you.

By creating your own secure personal account, you will be able to:

• Get live access to rent account balances and transactions, make online payments, set up direct debits and print statements
• Update your personal details, including who is living in a property
• Check the status of any ongoing repairs or planned works
• View the repairs history of a property
• Report anti-social behaviour
• Send direct messages to members of the housing team

Please note that housing repairs still need to be reported directly to the housing repairs team by calling our specialist advisors on 0800 183 0044, or you can report repairs online. Once a repair is booked, you’ll be able to see the status of it in your MyHousing account.

Registering for MyHousing is easy, all you need is an email address.

Sign up here.

Once you’re on the MyHousing website, you’ll be able to view a quick demonstration about how the website works.

If you need help registering, and don’t have anyone you can ask, please call our customer services team on 01827 709709, or email enquiries@tamworth.gov.uk.